Another supermarket just yesterday, but it wasn’t Tesco’s. It
could just as well have been another organisation, though - let me see now ... your local council, for instance? I
should warn you that this has a happy ending.
Lady at the ‘Baskets Only’ till: “I’m sorry, Sir, but you’re
not a basket.”
Hang on, let’s start
that again. Bloody pikeys.
Lady at the ‘Baskets Only’ till: “That’ll be £1.78, Sir. Would
you like help packing?”
Myself: “I beg your pardon?”
The Lady: “Would you like any help to pack your groceries?”
I look carefully at what I have bought.
After a while: “No ... no, it’s just two small bags of lemons. I think I can manage.”
I lean against the counter for a short while, breathing as deeply and as evenly – and, indeed, as crisply – as I can. A late autumn fly dances the dance of love and death among the late autumn corporate Christmas decorations.
Myself: “Excuse me, but may I ask you why you asked me if I needed any help packing a total of 8 lemons?”
The Lady: “Our manager says that we have to ask everyone that, however little they buy.” She gurns conspiratorially.
Myself: “So the manager of a flagship branch of one of the most ruthless retail empires on the planet asks its employees either to take time away from serving customers or to call another member of staff away from whatever carefully planned and rationalised task they are supposed to be doing in order to help a physically able man pack 8 lemons in a bag?”
The Lady: “Yes. I did ask him why but he said we just have to do it. It’s ridiculous, isn’t it? But I did ask.”
Myself: “Madam, you are a heroine, the golden leaf that fell at the flutter of a butterfly's wing in that northern forest!”
The Lady: "Enough of your sauce, young man!"
Myself: “I beg your pardon?”
The Lady: “Would you like any help to pack your groceries?”
I look carefully at what I have bought.
After a while: “No ... no, it’s just two small bags of lemons. I think I can manage.”
I lean against the counter for a short while, breathing as deeply and as evenly – and, indeed, as crisply – as I can. A late autumn fly dances the dance of love and death among the late autumn corporate Christmas decorations.
Myself: “Excuse me, but may I ask you why you asked me if I needed any help packing a total of 8 lemons?”
The Lady: “Our manager says that we have to ask everyone that, however little they buy.” She gurns conspiratorially.
Myself: “So the manager of a flagship branch of one of the most ruthless retail empires on the planet asks its employees either to take time away from serving customers or to call another member of staff away from whatever carefully planned and rationalised task they are supposed to be doing in order to help a physically able man pack 8 lemons in a bag?”
The Lady: “Yes. I did ask him why but he said we just have to do it. It’s ridiculous, isn’t it? But I did ask.”
Myself: “Madam, you are a heroine, the golden leaf that fell at the flutter of a butterfly's wing in that northern forest!”
The Lady: "Enough of your sauce, young man!"
More conspiratorial gurnings, this time shared. There is hope after all.